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Right of revocation

You (as purchaser of vouchers or goods, as well as redeemer of vouchers) can rescind and cancel your contractual declarations within a period of 14 days in writing without any justification (e.g. letter, fax, e-mail) or by returning the goods. 

The period begins upon receipt of this notification in writing, however not before the receipt of goods or the voucher by you and also not before fulfilment of SecretParcel's informational obligations according to article 246 § 2 in connection with § 1 section 1 and 2 of the EGBGB (Introductory Law to the German Civil Code) as well as SecretParcel’s obligations according to § 312e section 1 sentence 1 of the civil code in connection with article 246 § 3 of the EGBGB. To comply with this cancellation period it is sufficient that the either notice of cancellation or the goods are sent within the time limit. 

When purchasing vouchers, the cancellation period ends prematurely with the shipment of the item by SecretParcel and the connected acceptance of the offer for redeeming the voucher, however at the earliest 72 hours after receipt of the e-mail regarding the redemption of the voucher on the purchaser’s e-mail server.

The cancellation must be sent to:

Rainer Dick, Angermunder Str. 275  47269 Duisburg Germany


Cancellation consequences
In the event of an effective cancellation, the services received by both parties shall be returned and any profits derived (e.g. interest) shall be surrendered.  Should you be unable to return the services rendered in full or partially or can only provide a less satisfactory service, you will be required to offer SecretParcel compensation of equal value. This does not apply to returned goods if, on inspection, the damage observed is equivalent to that which would have been possible through conventional usage - for example in a retail outlet.  No compensation shall be required for damages resulting from proper use of the goods.
Goods ready for parcel shipment as a package are to be returned. Goods which cannot be sent by parcel shall be collected.  In any case, the return shipment is at the expense and risk of SecretParcel. Obligations for the refund of payments must be met within 30 days. The period starts you with the dispatch of the cancellation notice or the goods, for SecretParcel this starts with the receipt.


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