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Conditions of Use

 


1) The following general terms and conditions are valid for the business relations of

 Rainer Dick, Angermunder Str. 275 47269 Duisburg, Germany

(referred to below as “SecretParcel”)
which arise from the Internet site www.SecretParcel.com (referred to below as “shop”). This concerns contracts with the purchaser of vouchers or goods (referred to below as the “purchaser”) on the one hand and contracts with the redeemer of vouchers (referred to below as the “redeemer”) on the other. The obligatory contract language is German.

2) SecretParcel does not recognize differing customer terms and conditions unless these were expressly agreed to in writing by SecretParcel.

3) The purchaser is subject to the general terms and conditions valid at the time of purchase of the voucher or goods; the redeemer is subject to the general terms and conditions valid when the voucher is redeemed.

4) SecretParcel sells vouchers and goods from the shop. The vouchers can be redeemed for goods from the shop. The separation and confidentiality of the data for the purchaser of the voucher and the redeemer of the voucher are of the utmost priority. This makes it possible for the purchaser to send presents to people without the giver (purchaser) and the givee (redeemer) having to know each other’s names and addresses.

5) The purchaser as well as the redeemer shall refrain from requesting the name and address of the other party from SecretParcel.

6) The purchaser of vouchers accepts that the purchaser will not receive any proof of the dispatch of an article since the anonymity of the redeemer is of the utmost priority, unless the purchaser is also the redeemer. The redeemer alone will receive proof of dispatch.

7) The vouchers presented in the shop represent a binding offer from SecretParcel for the conclusion of a sales contract, which includes the delivery of a voucher upon receipt of prepayment. With the conclusion of the order procedure, the purchaser accepts this offer and commits to purchasing the voucher with prepayment.
Within 2 days of payment, SecretParcel will send a corresponding voucher to the purchaser’s e-mail address.

8) All vouchers purchased in one order are compiled by SecretParcel into one voucher that corresponds to the value of the selected goods.

9) The listed prices include VAT, plus shipping costs. Delieveries to countries within the EU are free of charge. For deliveries to countries outside the EU we charge 9,- Euro per shipment. Customs and import fees may apply to shipments outside the EU if the corresponding tax exemption limits in the recipient’s country are exceeded. The import and customs duties are to be covered by the recipient at the recipient’s own cost.


10) Since the privacy and data protection of the redeemer is of the utmost priority, the purchaser will not receive an invoice for the actual postage and handling costs which exceed this list (section 9 of the general terms and conditions).

11) Since SecretParcel has no influence as to when a voucher is redeemed, the vouchers are not limited to a specific item but correspond to a monetary value. When a voucher is redeemed, an item selected by the purchaser for the redeemer is placed in the cart; however this can be removed by the recipient and replaced with a different item. If the selected item is no longer available, the redeemer will be informed of this and will be able to select a different item from the shop with the corresponding voucher value.

12) It is the duty of the purchaser of the voucher to take special care with the voucher code and to be absolutely certain to whom this voucher will be given. Once the voucher has been redeemed, the purchaser will receive an e-mail that the voucher has been redeemed. This mail does not contain any information about the identity of the redeemer of the voucher. If the purchaser does not object within 72 hours after receipt of this e-mail on the purchaser’s e-mail server, SecretParcel will send the selected item to the redeemer and enter into a contract with the redeemer.


13) If the purchaser objects to the redemption of a voucher within the set time, SecretParcel shall not redeem the voucher. The voucher is then no longer valid and will be replaced by a new voucher of the same value within 2 days.

14) By redeeming a voucher, the redeemer makes a contractual offer to SecretParcel for the purchase of goods from the shop in exchange for the value on the voucher. SecretParcel then sends the purchaser of the voucher an e-mail that the voucher has been redeemed. If the purchaser does not object within 72 hours after receipt of this e-mail on the purchaser’s e-mail server, SecretParcel will send the selected item to the redeemer thereby accepting the contractual offer of the redeemer.

15) When the voucher is redeemed, an item from the shop corresponding to the voucher is automatically placed in the cart and a corresponding credit appears temporarily on the redeemer’s customer account. The redeemer can remove the item from the cart and replace it with a different item; this does not change the value of the voucher. The redeemer can also cancel the order and continue at a later time, in this case the voucher has to be redeemed once again. If the purchaser objects to the redemption of the voucher, the temporary credit on the redeemer’s customer account is returned to the purchaser, this will then later be replaced with a new voucher code.  A contract between SecretParcel and the redeemer does not take place if there is an objection by the purchaser.


16) When certain items are shipped, SecretParcel contracts with a third-party supplier for the shipment of the goods. In doing so, SecretParcel provides the third party with the recipient’s data, but not with the purchaser’s data. This does not represent a contractual relationship between the recipient and this third-party; SecretParcel remains the sole contractual partner for the recipient. The corresponding items are identified as such in the item description.

17) The contractual partners for SecretParcel (purchaser of vouchers or goods, as well as redeemer of vouchers) can rescind and cancel their contractual declarations within a period of 14 days in writing without any justification (e.g. letter, fax, e-mail) or by returning the goods. 

18) The period begins upon receipt of this notification in writing, however not before the receipt of goods or the voucher by the recipient and also not before fulfilment of SecretParcel's informational obligations according to article 246 § 2 in connection with § 1 section 1 and 2 of the EGBGB (Introductory Law to the German Civil Code) as well as SecretParcel’s obligations according to § 312e section 1 sentence 1 of the civil code in connection with article 246 § 3 of the EGBGB. To comply with this cancellation period it is sufficient that the either notice of cancellation or the goods are sent within the time limit. 

19) When purchasing vouchers, the cancellation period ends prematurely with the shipment of the item by SecretParcel and the connected acceptance of the offer for redeeming the voucher, however at the earliest 72 hours after receipt of the e-mail regarding the redemption of the voucher on the purchaser’s e-mail server.

20) The cancellation must be sent to:

Rainer Dick, Angermunder Str. 275  47269 Duisburg Germany

e-mail: info@SecretParcel.com

21) Cancellation consequences
 
In the event of an effective cancellation, the services received by both parties shall be returned and any profits derived (e.g. interest) shall be surrendered.  Should the contractual partner from SecretParcel be unable to return the services rendered in full or partially or can only provide a less satisfactory service, he will be required to offer SecretParcel compensation of equal value. This does not apply to returned goods if, on inspection, the damage observed is equivalent to that which would have been possible through conventional usage - for example in a retail outlet.  No compensation shall be required for damages resulting from proper use of the goods.
Goods ready for parcel shipment as a package are to be returned. Goods which cannot be sent by parcel shall be collected.  In any case, the return shipment is at the expense and risk of SecretParcel. Obligations for the refund of payments must be met within 30 days. The period starts for the contractual partner of SecretParcel with the dispatch of the cancellation notice or the goods, for SecretParcel this starts with the receipt.

22) Vouchers cannot be redeemed for cash. If the redeemer cancels the voucher redemption, the value of the voucher is credited to the redeemer’s customer account.
 

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